What are the conditions for returning my product(s)?

If you are not completely satisfied with your nordicfurs.com purchase, for any reason, we will offer you a full refund after we receive the item(s) back, we will proceed 100% refund the amount you paid. In case of returning or exchanging the item(s), the buyer is responsible for all return shipping charges back to us.

 How many days do I have to return or exchange my order?

You have 14 days to return or exchange your order. We will reimburse you from the day we receive the confirmation that you handed over your return parcel to the carrier.
Once you give the parcel back to the carrier, it takes approximately 10-14 days to ship it to our warehouse. We will notify you via email once we receive your returned item(s).

How can I return the item?

In case of returning or exchanging the item(s), you need to contact us by e-mail (shop@nordicfurs.com) and we will provide the adress where you need to send the parcel.